Warranty Statement

Warranty Time & Terms:


Bueno Electric products are warranted to be free from manufacturing defects in materials and workmanship starting from the shipping date. The warranty period of all network and protection replay products is 5 years.


Product warranties remain valid provided the product was properly installed and used. Defects, malfunctions, or failures of the warranted product caused by damage resulting from Force Majeure (such as floods, fire, etc.), environmental and atmospheric disturbances, other external forces such as power line disturbances, malfunction, plugging the board in under power, or incorrect cabling, and damage caused by misuse, abuse, and unauthorized alteration or repair, are not warranted.


This warranty is limited to the repair and/or replacement, at Bueno Electric's sole discretion, of the defective product during its warranty period. Bueno Electric will replace any product found to be defective within the first three months from the shipping date of Bueno Electric said product was properly installed and used. The customer must obtain a Return Merchandise Authorization (RMA) number prior to returning the defective product to Bueno Electric for service.


The customer agrees to insure the product or assume the risk of loss or damage during transit, to prepay shipping charges, and to use the original shipping container or equivalent. Repaired or replaced products are warranted for ninety (90) days from the date of repair or replacement, or for the remainder of the original product's warranty period, whichever is longer.


For large order projects, customers may purchase a post-warranty repair service. Such products may have a shorter chipset life cycle, or some parts may have a limited warranty from the original supplier of the parts. Please contact Bueno Electric's sales department if you would like to have this service.


Limitation of Liability:


The provisions of the warranty are in lieu of any other warranty, whether expressed or implied, written or oral. Bueno Electric's liability arising out of the manufacture, sale, or supplying of the product and its use, whether based on warranty, contract, negligence, product liability, or otherwise, shall not exceed the original cost of the product. In no event shall Bueno Electric be liable for unintended or consequential damages, including, but not limited to, a loss of profits or use damages arising out of the manufacture, sale, or supplying of the product.